H11 Pro - Cleaning and Maintenance

Parts Name

H11 Pro Product Care

Storage holder parts name

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Accessories storage holder assembly

1. Put the base on the floor, insert the metal tube lower into the base, and fasten 2pcs screw.

2. Insert the accessories holder into the top of the metal tube lower, put the metal tube upper and the metal tube upper sleeve assembly into the accessories holder, fasten 4pcs screw as the picture.

3. Put the front cover assembly into the metal tube upper and fasten 2pcs screw as the picture.

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Machine assembly

Assemble and disassemble the electric floor head with a flexible metal tube

Hold the floor head with your left hand, use your right hand to insert the metal tube vertically into the floor head, align with the conductive needle, and press the tube
until a “click” sound is heard.

Attention: Keep the handle and floor head in the same direction; the conductive needle shall align with the socket.

When packing, storing, or cleaning, if the electric floor head needs to be removed, press the brush release button and pull the metal tube in the direction shown in the picture to take out floor head.

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Assemble the battery pack with the handheld vacuum

Hold the battery pack, align it with the guiding slot on the handheld vacuum body, and slide the battery pack in the arrow direction in the picture. And then pull the battery pack after installation to make sure it does not get loose.

Attention: when the vacuum cleaner is long idled, please remove the battery, pack the machine, and store it in a cool and dry place, avoiding direct sunlight or humid environment.

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Assemble the floor head and metal tube assembly with a handheld vacuum

First, assemble the floor head and metal tube according to the method of assembling the electric floor head with the metal tube. Then, as shown by the arrow, align the conductive needle of the metal tube with the coupler of the handheld vacuum suction nozzle, push the metal tube upward until a“click” sound is heard.

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Assembly of accessories

For the convenience of use, this product is specially equipped with some accessories for the hand-held part of the vacuum cleaner. When you use the handheld vacuum cleaner alone, you can directly connect the accessories according to your needs or connect the accessories through the stretch hose.

H11 Pro Product Care

Accessories Connection List

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Chapter 2: Use of a vacuum cleaner

Charging

Attention:

1. When using the product for the first time, the battery power is not full. Need to charge the vacuum before using.

2. If the power cord is damaged, to avoid danger, it must be replaced by a professional representative of the manufacturer, a repair agent, or a similar department.

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The product can be charged in two ways:

1. Charge the battery pack separately: Plug one end of the charger into the battery pack connector and the other end of the charger into the power socket to charge the battery directly. In this way, when undercharging, the indicator on the side of the battery pack is red and turns green when charging is completed.

2. Charge the battery on the machine: plug one end of the charger into the battery pack connector and the other end of the charger into the power socket to charge the battery when the battery pack is assembled in the vacuum cleaner. The machine's LED screen will show battery power percentage. When charging is completed, it will show 100% as the picture shows.

Attention:
1. When battery power is below ≤20%, if the machine is working in Max mode in this status, it will change to Eco mode automatically. When battery power runs out, the machine will turn off.
2. If the vacuum cleaner is long idled, charge the battery every three months to avoid battery failure.

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Use of a handheld vacuum and LED screen contents

Take the vacuum cleaner off the storage holder, press the on/off button to start or stop the vacuum cleaner. The mode button can adjust the working mode.

When the machine is turned on, it works in Auto mode. Press the mode button to switch to the sequence of Turbo- Max - Eco-Auto mode.

The middle of the LED screen displays the product run time left in the current mode. When the mode is changed, left run time will also change accordingly.

When the product works in Max mode and battery power drops below 20%, to extend product run time, the product will automatically switch from Max to Eco mode. After the battery is charged to more than 20% power, the product can work in Max mode. When the product is working in Auto mode, it will adjust working power based on the dust content and the floor type it detects, in order to achieve higher cleaning efficiency. Under Auto mode, the LED screen displays Auto regardless of how high the working power is.

The product is equipped with a dust content sensor. At the bottom of the LED screen, there is a light strip to display the dust content. As dust content decreases from high to low, the red colour decreases and blue colour increases. When the strip is completely blue, the cleaning surface is clean. Cleanness of the cleaning surface can be visually displayed through an LED screen.

H11 Pro Product Care

Use of a flexible metal tube

The flexible metal tube has two modes: vertical and bending. The vertical mode is equivalent to the normal metal tube. The bending mode can be used for cleaning under the sofa, table, or bed, etc. When the bending mode is needed, press the release button and the metal tube can achieve 0-90°bending angle.
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Use of an electric floor head
The electric floor head is suitable for cleaning all kinds of floors, like hard floors, tile, and carpet, etc. The product comes with an extra carpet brushroll that can be replaced on the floor head to deep clean the carpet.

Attention: During the operation of the electric floor head, if there is a large volume of foreign matter inhaled or too much fiber wound, or even a child in the play of the machine mistakenly put his hand into the nozzle, resulting in the brushroll abnormal stop, the electric floor head will stop working, in order to protect personal safety and brush motor.

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Use of accessories

Flexible crevice tool: The crevice tool can be bent into an angle with an LED light in the head. Suitable for cleaning crevices, door, window corners, and other narrow gaps as well as hard-to-reach areas.

Upholstery tool: Suitable for cleaning the closet, windowsill, sofa, and table surface.

Soft brush: Suitable for cleaning easy-to-scratch furniture like bookshelves, handicrafts, etc.

Stretch hose: Suitable for connecting with other tools to clean hard-to-reach areas.
Electric mattress head: Suitable for sofa and bed mattress. The brushroll beats out and then cleans the dust mite and allergen from the deep sofa or bed.

Connector: Can be connected to other tools and bent to different angles to clean dust on top of high cabinets or dust on the roof.

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Chapter 3 Cleaning and Replacing Parts

Attention:

1. A HEPA filter is available for sale from local vacuum cleaner distributors.

2. It is recommended to clean the dust cup after each use. When the dust cup is full or the HEPA filter is clogged, it needs to be cleaned and
replaced if necessary.

3. Electric floor head brushroll might be entangled with hair after long-term use. It needs to be cleaned in time to keep the vacuum working more efficiently.

Clean the dust cup and filters

1. Press down the dust cup's bottom cover to open it. Fig 12. Dump dust into the trash can. Fig 2
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Clean the dust cup and filters

3. Hold the dust cup lid and rotate anti-clockwise, remove the cyclone assembly from dust cup for cleaning. Fig 3
4. Rotate the cyclone anti-clockwise, and disassemble the cyclone to clean. Fig 4
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Clean the dust cup and filters

5. Hold the HEPA lid and rotate anti-clockwise, remove HEPA assembly from the top cover, and then rotate HEPA lid to remove the HEPA from the lid for cleaning. Fig 5
6. If the HEPA needs to be washed, hold the HEPA and rotate clockwise, then remove it from the HEPA lid for washing. HEPA needs to be completely dry before
reuse. Fig 6
7. After cleaning, assemble the parts back in the opposite sequence of disassembly.

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Clean brushroll

1. Press the brushroll release button, hold the brushroll cover, and pull the brushroll out along the arrow direction. Take out the brushroll from the floorhead for cleaning or replacement.
2. After cleaning or replacing the brushroll, assemble it back in the opposite sequence of disassembly.
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Chapter 4: Vacuum cleaner storage

Battery pack disassembly

Press the battery release button, pull the battery pack out backward, and place the battery in a plastic bag. Then, store it in a dry place.

Product storage
When the vacuum is long idled, remove the battery, pack the machine and store it in a cool and dry place, do not put it in direct sunlight or a humid environment.
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Chapter 5 Warning reminding

1. When the air path or HEPA filter is clogged, or the dust cup is full, there will HEPA cleaning reminder icon on the LED screen. If the machine is working in Max mode, it will change to Eco mode automatically until the blockage is cleaned.

2. When brushroll is tangled by foreign objects, continuing to use the product will activate brushroll blockage protection. The LED screen will display F0, and the product will stop working until the brushroll is cleaned.

3. If the dust level light on the screen is always red, the dust sensor might be covered by dust. Please clean the dust on the dust sensor, which is located in the suction inlet of the handheld vacuum cleaner.

4. When there is an electric component defect that needs professional after-service person for instruction or repairing, the screen will display the defect warning with error code of F0 to F9. Please contact after the service of the local agent and provide the error code.

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Defect of F0 to F9 is as following:

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Attention: If any other failures occurred, which need professional tools, in order to avoid danger, the machine must be repaired or replaced by the manufacturer, other maintenance offices or professionals from similar offices.