Please check the following issues before sending to designated repair agent.
| Trouble | Possible Causes | Solutions |
| Motor does not work | ● Battery has no power ● Metal tube, floorhead, battery pack and vaccum cleaner is not assembled correctly. |
● Charge the vacuum cleaner ● Check the accessories are assembled correctly to the vacuum cleaner. |
| Suction drops | ● Dust cup full ● Filter blocked ● Floorhead air path blocked |
● Clean dust cup ● Clean or replace filter ● Clean floorhead air path |
| Short working time after charging | ● Machine not fully charged ● Follow instruction manual to fully charge the battery. |
● Battery old aging ● New batteries can be bought from local distributor |
Attention: if there are other faults needs special tools, in order to avoid danger, must be repaired by professional people of manufacturer, repairing agent or similar agent.
