Please check the following issues before sending to designated repair agent.
| Problem | Possible cause | Solution |
| Can not start or stopduring use | ● Low battery power ● On/off button is not pressed down ● Brushroll is entangled ● Dirty water tank full ● Battery pack not assembled properly ● Suction inlet blocked |
● Recharge battery ● Press down on/off button ● Clean brushroll ● Clean dirty water tank ● Reassemble battery pack ● Clean suction inlet and filter |
| Weak suction | ● Suction inlet blocked ● No HEPA assembled |
● Clean suction inlet and filter ● Assemble HEPA |
| Abnormal noise | ● Suction inlet blocked ● No HEPA assembled |
● Clean suction inlet ● Assemble HEPA |
| Spray mouth does notspray water | ● Clean water tank empty ● Water spray button not pressed ● Clean water tank not assembledproperly |
● Fill clean water tank ● Press water spray button ● Reassemble clean water tank |
| Water spray out fromair exhaust | ● Filter is put to use without fully dry ● Filter is not assembled in the dirtywater tank ● Soft plastic folds under the filter |
● Dry the filter after washing beforeuse ● Assemble filter in dirty water tank ●Reassemble the filter, the soft gluemust not be folded |
