JV53 Troubleshooting

Please check the following issues before sending to designated repair offices.

Symptoms Possible Causes Solutions
Motor is not working ● Battery has no power
● Metal tube, electric floor had, battery pack is not assembled correctly to the main body
● Charge the vacuum cleaner
● Check the accessories are assembled correctly to the main body
Low suction ● Dust cup is full
● HEPA is blocked by dust
● Floor head hose or brushroll blocked
● Empty dust cup
● Clean or replace HEPA
● Clean the floorhead
Charging indicator did not turn red during charging ● Battery pack is not well assembled Reassemble battery pack
Short run time after charging ● Battery not fully charged
● Battery old aging
● Follow instruction manual to fully charge the battery
● Replace new battery


Attention: If any other failures occurred, which need professional tools, in order to avoid danger, the machine must be repaired or replaced by manufacturer, other maintenance offices or professionals from similar offices.