Please check the following issues before sending to designated repair agent.
|Motor does not work||● Battery has no power
● Metal tube, floorhead, battery pack and vaccum cleaner is not assembled correctly.
|● Charge the vacuum cleaner
● Check the accessories are assembled correctly to the vacuum cleaner.
|Suction drops||● Dust cup full
● Filter blocked
● Floorhead air path blocked
|● Clean dust cup
● Clean or replace filter
● Clean floorhead air path
|Short working time after charging||● Machine not fully charged||● Follow instruction manual to fully charge the battery.|
|● Battery old aging||● New batteries can be bought from local distributor|
Attention: if there are other faults needs special tools, in order to avoid danger, must be repaired by professional people of manufacturer, repairing agent or similar agent.