Please check the following issues before sending to the designated repair agent.
| Trouble | Possible cause | Solution |
| The motor does not work | ● The battery has no power | ● Charge the vacuum cleaner |
| ● The metal tube, floorhead, battery pack, and vacuum cleaner are not assembled correctly | ● Check the accessories are assembled correctly to the vacuum cleaner | |
| Suction drops | ● The dust cup is full | ● Clean dust cup |
| ● Filter blocked | ● Clean or replace the filter | |
| ● Floorhead air path blocked | ● Clean floorhead air path | |
| Short working time after charging | ● Machine not fully charged | ● Follow the instruction manual to fully charge the battery |
| ● Battery old aging | ● New batteries can be bought from local distributor |
When there is an electrical component defect that needs a professional after-service person for instruction or repair, the LED screen will display the defect warning with error codes F1 to F9. Please contact us after the service of the local agent and provide the error code.
Attention: if there are other faults needs special tools, in order to avoid danger, must be repaired by professional people of manufacturer, repairing agent or similar agent.
