JW31 Troubleshooting

Symptom	Possible cause	Solution
ECO light blinks	● Battery pack is empty	● Recharge the battery pack
Machine does not start	● Battery pack is empty	● Recharge the battery pack
Machine stops automatically	● Machine temperature is too high	● Turn off machine and wait until the machine is cooled down to turn it on.
Machine sprays little water	● Filter is blocked	● Clean hose filter and hose adaptor filter.
	● Hose is tangled	● Replace hose or straighten out the hose
	● Too much impurities in water	● Change to clean water
Machine does not draw any water	● Hose adapter looses	● Tighten the hose adapter
	● Hose is not well connected to the machine	● Tighten the hose adapter securely
	● Hose filter is not completely inserted into water.	● Insert hose filter into water completely.
Machine takes long time to draw water	● Machine is in ECO mode	● Switch to MAX mode
Multi-spray nozzle connector leaking water	● Multi-spray nozzle looses	● Insert multi-spray nozzle to the end and rotate it to fix.
Multi-spray nozzle leaking water	● Multi-spray nozzle is not rotated to right position	● Rotate the multi-spray nozzle until the water shape mark is align with arrow.
Battery pack cannot charge	● Battery pack in not inserted in charging connector completely ● Charge is not plugged on	● Re-install battery pack into charge connector. ● Make sure charged is plugged on and the indicator on charger is on.