Please check the following points before contacting the after sale service.
|Brushroll does not work||●Battery has no power||●Charge the machine|
|●Brushroll is pressed by heavy objects or tangled with excessive hair.||●Remove heavy objects and clean brushroll|
|● Motor failure||● Replace motor|
|No water spray out||● Clean water tank empty||● Refill clean water tank|
|● Object blockage||● Clean the dirty nozzle, clean the dirty water tank|
|Full indicator lights up||● Dirty water tank full or too dirty||● Empty the dirty water and clean dirty water tank|
|Empty indicator lights up||● Clean water tank empty||● Fill clean water tank|
|Display battery power light turns red||● Lower battery power||● Charge the machine|
Attention: If the above troubleshooting guide fails to provide a solution, please contact after service or local distributor for support.