Please check the following points before contacting the after sale service.
| Problem | Possible Cause | Solution |
| Brushroll does not work | ●Battery has no power | ●Charge the machine |
| ●Brushroll is pressed by heavy objects or tangled with excessive hair. | ●Remove heavy objects and clean brushroll | |
| ● Motor failure | ● Replace motor | |
| No water spray out | ● Clean water tank empty | ● Refill clean water tank |
| ● Object blockage | ● Clean the dirty nozzle, clean the dirty water tank | |
| Full indicator lights up | ● Dirty water tank full or too dirty | ● Empty the dirty water and clean dirty water tank |
| Empty indicator lights up | ● Clean water tank empty | ● Fill clean water tank |
| Display battery power light turns red | ● Lower battery power | ● Charge the machine |
Attention: If the above troubleshooting guide fails to provide a solution, please contact after service or local distributor for support.
